Company Policy

  • ORDER & DISCOUNT
  • – No minimum order is required
  • – We require certain minimum order for promotions
  • – 20% discount when the first order is less than 25 pieces, and subsequent orders will continue to be 20% discounted
  • – 30% discount when the first order is more than 25 pieces, and subsequent orders will continue to be 30% discounted
  • EMPLOYEE DISCOUNTS – 50% discount for doctors and employees
  • QUICK-PAY DISCOUNTS – 5% discount is paid for any customers paying within 7 days from invoice date *Please let us know in advance if you would like to use this discount.
  • * DR. GRAM
  • – No discount for DR. GRAM collection, but 10% discount for an order more than 20 pieces.
  • * Skylite collection
  • – No case for Skylite collection
  • – No discount for Skylite collection
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  • PAYMENT
  • PAYMENT TERM
  • – First order should be prepaid.
  • – Net 30 days with an approved credit application
  • AUTO-CHARGE
  • – If customers wish to have their statement balanced to be auto charged on, if their card is on file, this can be set up upon request.
  • LATE FEE
  • – 5% late fee will be assessed monthly on any balance beyond 60 days
 
SHIPPING
  • – Our shipping carrier is UPS and our shipping costs starts with $10
  • – Expedited shipping is available upon customer’s request with extra shipping charge.
  • – No shipping refunds for any warranty frames
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  • BUYING GROUP
  • – Q-VISION Optics honors buying group currently following as: ADO, RED TRAY, VILLAVECCHIA
  • LOUISLUSO
  • – 5 years warranty : Returns are accepted within 5 years of patient’s purchase.
  • – No conditions for returns within 6 months.
  • – There should be an exchange order if returning after 6 months.
  • – Full credit is given except for the shipping cost.
  • – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
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  • MANOMAS
  • – 1 year warranty : Returns are accepted within 1 year of patient’s purchase.
  • – No conditions for returns within 6 months.
  • – There should be an exchange order if returning after 6 months.
  • – Full credit is given except for the shipping cost.
  • – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
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  •  DR. GRAM
  • – 1 year warranty : Returns are accepted within 1 year of patient’s purchase.
  • – No conditions for returns within 6 months.
  • – There should be an exchange order if returning after 6 months.
  • – Full credit is given except for the shipping cost.
  • – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
  •  
  • *Skylite collection
  • – No warranty for Skylite collection

 

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