Company Policy
ORDER & DISCOUNT
- – No minimum order is required
- – We require certain minimum order for promotions
- – 20% discount when the first order is less than 25 pieces, and subsequent orders will continue to be 20% discounted
- – 30% discount when the first order is more than 25 pieces, and subsequent orders will continue to be 30% discounted
- – EMPLOYEE DISCOUNTS – 50% discount for doctors and employees
- – QUICK-PAY DISCOUNTS – 5% discount is paid for any customers paying within 7 days from invoice date *Please let us know in advance if you would like to use this discount.
- * DR. GRAM
- – No discount for DR. GRAM collection, but 10% discount for an order more than 20 pieces.
- * Skylite collection
- – No case for Skylite collection
- – No discount for Skylite collection
PAYMENT
- PAYMENT TERM
- – First order should be prepaid.
- – Net 30 days with an approved credit application
- AUTO-CHARGE
- – If customers wish to have their statement balanced to be auto charged on, if their card is on file, this can be set up upon request.
- LATE FEE
- – 5% late fee will be assessed monthly on any balance beyond 60 days
SHIPPING
- – Our shipping carrier is UPS and our shipping costs starts with $10
- – Expedited shipping is available upon customer’s request with extra shipping charge.
- – No shipping refunds for any warranty frames
BUYING GROUP
- – Q-VISION Optics honors buying group currently following as: ADO, RED TRAY, VILLAVECCHIA
LOUISLUSO
- – 5 years warranty : Returns are accepted within 5 years of patient’s purchase.
- – No conditions for returns within 6 months.
- – There should be an exchange order if returning after 6 months.
- – Full credit is given except for the shipping cost.
- – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
MANOMAS
- – 1 year warranty : Returns are accepted within 1 year of patient’s purchase.
- – No conditions for returns within 6 months.
- – There should be an exchange order if returning after 6 months.
- – Full credit is given except for the shipping cost.
- – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
DR. GRAM
- – 1 year warranty : Returns are accepted within 1 year of patient’s purchase.
- – No conditions for returns within 6 months.
- – There should be an exchange order if returning after 6 months.
- – Full credit is given except for the shipping cost.
- – The invoice and the receipt required to verify the purchase date. All items (defective and return) should be returned with the invoice and the receipt.
*Skylite collection
- – No warranty for Skylite collection